Terms & Conditions
GoodRich Environmental Solutions | New Zealand
Welcome to the GoodRich Shop!
We're proud to offer practical, quality products designed for people who get their hands dirty. By purchasing through our website, you agree to the following terms.
Products & Pricing
We do our best to ensure all product descriptions, specifications and prices are accurate and up to date.
All prices are displayed in New Zealand Dollars (NZD).
New Zealand GST is added at checkout for NZ orders. Qualifying international exports are zero-rated for NZ GST.
Delivery costs are calculated at checkout based on your location and order quantity.
Orders & Payments
Orders are processed once payment has been confirmed.
You'll receive an order confirmation by email, and we'll get your order ready for dispatch.
If there's an issue with product availability, pricing or your order, we'll contact you to discuss the options and arrange a refund if we're unable to fulfil it.
Shipping & Delivery
We dispatch orders from our yard in Ōpiki, New Zealand, using NZ Post or another suitable freight provider.
Delivery timeframes are estimates and may vary depending on your location, courier services and customs processing.
Tracking information will be provided once your order has been dispatched.
If your order is delayed, damaged or hasn't arrived, please contact us so we can investigate and help resolve the issue.
International Orders
We welcome international customers!
International orders may be subject to customs duties, import taxes or other charges depending on the destination.
Any additional charges and payment arrangements will depend on the destination and shipping service selected. Please check your country's import requirements before ordering.
Product Use
Please ensure the products you purchase are suitable for their intended application and follow any relevant operating or safety instructions.
If you're unsure whether a product is suitable for your equipment or requirements, feel free to contact us before purchasing.
Returns & Refunds
We stand behind the products we supply.
If something isn't right with your order, please contact us and we'll work with you to find an appropriate solution.
For further information, please refer to our Returns & Refunds Policy.
Consumer Rights
Your rights under applicable consumer protection laws remain unaffected by these terms.
Contact Us
GoodRich Environmental Solutions
Email: tamsin@goodrich.nz
Website: www.goodrich.nz
We're always happy to help with questions about our products or your order.
Gear Worth Getting Dirty For.